FREQUENTLY ASKED QUESTIONS

1. HOW DO I SELECT THE RIGHT POOL BUILDER?

• Make sure to interview your prospective builder carefully and in detail. Here are a few things to consider:
• What is the company's reputation in the community?
• Do you know a friend or neighbor who has used the same company with good results? If not, can the company provide you with dozens of reliable references or customer 'report cards'?
• How does the company treat you as a potential customer?
• How long has the company been in business and have they done many pools in your area?
• Will the company provide you with a clear written estimate so that you're not confused about what work will be done?
• Will they finish they project on time?
• Is the company in good standing with your local Building Department, the State Department or Contractor's Board?
• Is the company financially stable so that there's no risk you'll be left with an unfinished pool if they go out of business?

2. IF I HAVE A SMALL OR UNUSUALLY-SHAPED YARD, CAN I STILL HAVE A POOL BUILT?

• Of course, though sometimes it takes a little more creativity to design ot envision but it's done all the time. Its really becomes a question to you if it is worth the price to have a pool built in such a yard.

3. I sometimes see advertisements promising pools at very low prices. Should I consider this option?

• It is actually possible to build a pool at a low price but you should be aware that to build a low-cost pool, equipment, structural elements, craftsmanship and design are all compromised. Besides ending up with a pool that doesn't fit your property due to improper design, using pool quality construction materials can also put you and your family at risk.
• The old adage is still true: You get what you pay for. Some companies may advertise a cheap cost but you almost never get the finished product you were expecting or hoping for.

Here at Pontchartrain Pools & Spas, I know the cost difference between a great job and a poor job doesn't have to be significant. I will work with you to determine a budget that meets your needs. We can custom design your pool to fit your financial parameters so that the end result is a beautiful and dependable custom pool as well as affordable and within your budget.

- Sean Faulk | CEO